Purpose of Care
Based on honest, patient-centered care and evidence-based dentistry, LIAN Dental Clinic researches and practices accurate diagnosis and safe, precise treatment methods, and respects patients
with the purpose of realizing a lifelong family dentist that contributes to the oral health of the community. (Articles of Incorporation, Article 2)
The history of LIAN since its opening has been a history of trust and honesty. The promise to recommend only the treatment that is truly necessary from the patient's point of view has left a mark that cannot be overlooked in Gangnam dentistry. The clinical achievements LIAN has made were possible because of the distinctive purpose of care it has upheld since opening.
The purpose of LIAN's care has been to realize a care culture in which patients and clinicians trust each other and complete treatment together, based on the character of mature healthcare professionals, a devoted spirit of service and professional academic knowledge. That some 100,000 patients have visited LIAN since opening is a remarkable result of aiming for honest care and thorough explanation. From the early days we worked to introduce digital imaging diagnosis, took the lead in becoming a dentist the whole family visits by creating new spaces such as the pediatric room and orthodontic center, opened our specialist collaboration system wide and led the way in opening various fields of care to expand specialist treatment. In the 2020s we built a digital lab on the level of the first in Gangnam and extended and maximized LIAN's clinical functions by opening a range of specialty clinics and a night clinic. LIAN's clinicians prove the excellence of LIAN's care through activities in academic societies and the community as well as in education, research and service. The prefix 'first' attached to so many pages of LIAN's history was not a special goal of LIAN, but the result of its effort and perseverance to fulfill its responsibility as a clinic that practices the philosophy of honest care.
At a time when overtreatment and opaque costs still breed distrust, LIAN's efforts have contributed substantially to creating a care culture that gives patients enough information to choose for themselves. Countless patients treated at LIAN have spread a culture of trust through word of mouth, recommendations and return visits. Thorough explanation and cost guidance before treatment and follow-up care that takes responsibility to the end have now become principles that many clinics beyond LIAN observe, and LIAN will continue to set that standard one step ahead.
LIAN's care has also contributed to building a society that, beyond widening the opportunity for treatment to every patient, looks after the oral health of neighbors who are left out. While raising patients' quality of life and giving them back a whole daily life, LIAN has constantly encouraged changes in awareness in the community. Having indirectly encouraged change among neighbors through the free dentures program for seniors and the children's oral health fund, LIAN has run a systematic sharing program, the first by an individual dental clinic in the Gangnam area. A society in which everyone receives good care without discrimination remains a goal LIAN must still pursue.
Rooted in the LIAN spirit of honesty and sharing, LIAN presents a vision of the future of care that fulfills the responsibilities society now asks of medical institutions, and seeks to come one step closer to its ultimate purpose: to serve neighbors and the community beyond LIAN's own growth and contribute to everyone's health toward the common good. To that end LIAN will support its clinicians' continuous learning and research, create an open care culture in which patients and the community take part together, and every member will work with one mind so that today's care leads to tomorrow's trust.